Privacy Policy
Effective Date: May 5, 2025
Last Updated: May 5, 2025
Welcome to www.reptileclassifieds.live (“we,” “our,” or “the Site”), a live expert help platform connecting users with professionals for real-time consultations. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
We may collect the following types of information:
Account Information:
When you register, we collect your name, email address, username, password, and any other details you provide.
Payment Information:
If you make payments through the Site, we collect necessary payment details (e.g., billing address, credit card information) through secure third-party payment processors. We do not store full payment card numbers.
Usage Data:
We automatically collect information about your interactions with the Site, including IP address, browser type, device information, access times, and pages viewed.
Communications:
We may collect and store communications between you and Experts or between you and our support team for quality assurance and service improvement.
Optional Profile Information:
You may choose to add additional details such as your location, profile picture, or other personal descriptions.
We use your information to:
Provide and manage your account and access to the Site.
Connect you with Experts for live sessions.
Process transactions and send you related information (e.g., confirmations, invoices).
Improve our services, troubleshoot technical issues, and develop new features.
Communicate with you, including sending administrative messages, updates, and marketing communications (you may opt out at any time).
Monitor and enforce our Terms of Service and Community Guidelines.
We do not sell or rent your personal information. We may share your data only in the following circumstances:
With Experts:
Information necessary to facilitate live consultations (e.g., your username and any details you choose to share during a session).
With Service Providers:
Trusted third parties who perform services on our behalf, such as payment processors, hosting services, and analytics providers, under confidentiality agreements.
For Legal Reasons:
To comply with legal obligations, enforce our policies, or protect our rights and safety or that of others.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and take precautions to safeguard your account.
We retain your personal data as long as your account is active or as needed to provide our services and comply with legal obligations. You may request deletion of your account by contacting us (see Section 8).
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing of your data.
Withdraw consent at any time (this does not affect prior processing).
To exercise any of these rights, please contact us at support@reptileclassifieds.live.
The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will take steps to delete such information promptly.
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
ReptileClassifieds.Live Support Team
Email: support@reptileclassifieds.live
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Your continued use of the Site after changes are posted constitutes acceptance of those changes.